ARK HOTEL

Quite new building. Pretty nice place, but a bit sterile. Wifi was good. Business card had QR code, so IF a taxi driver had a phone that worked, they could get GPS directions.

Pool not installed yet. Breakfast wasn't supplied. Smoking seemed to be allowed everywhere even though it is supposed to be forbidden. Really ruined my visit. Hard to find. Business card is written so small that it is impossible to share with someone else to find the location.

Close to the airport, it is good for an overnight stay

I think no one uses the pool so it looked like it was closed/abandoned

Lovely facilities, clean and very welcoming staff.

The room decent and clean but a bit small in comparable to others hotel I stayed in the past

The address is a bit tricky to find

Love the friendly staff and proximity to airport. Its an easy quick ride away for flights in or out of Phnom Penh.

I like to be at the foyer side of hotel. The road side can be noisy at times.

Nice room, very clean, have restaurant

Comfortable Mattress and pillows

Cigarette smell , it use to be an excellent hotel, clean ams good environment, now smell cigarettes even though we stayed in a nonsmokers floor,

It's a spotless hotel and staff are friendly. The beds and pillows are very comfortable. It's also very convenient to the airport.

I prefer a room away from the main road, less noisy traffic wise.

The bed was comfortable and the wifi was quite good, but the negatives by far outweighed the positives.

I booked this hotel because 1/ it was close to the airport 2/ it had a swimming pool and 3/ it had a safe in the room. Unfortunately it had only one of these and so I was disappointed. It is close to the airport although, with hindsight, it might have been better to stay in the city but on the side towards the airport. The swimming pool is closed, not temporarily but permanently. The reason given was that too many Chinese men were going up there to smoke(?) At night you have to walk along a very busy road to find a place to eat (local eateries only) and the motorbikes use the pavements to drive on. It's set up mostly for Chinese guests and the receptionists speak very little or no English. I wanted to complain about the very bad smell of urine in the shower but couldn't because the lady didn't speak any English. The balcony was a small space off the shower so was basically unusable.

clean and friendly

no pool, no tea or coffee

The lady on reception was probably the nicest person we've come across on our travels. We arrived late and asked her if there was anywhere local to eat. She gave us her phone to use to order a take away instead. When the driver arrived he wouldn't take a ten dollar note off us because it was old?? So she gave us 10 dollars out of her pocket to pay. She didn't want any repayment for it either but we got her cash the next day. When we were going to the airport she came over with two ice cold bottles of water for us as we got our taxi. I wish I got her name because she is AMAZING!! Lovely modern hotel, spacious room.

No restaurant in the hotel. Anywhere decent for food was a 15min walk minimum. The gym needs upgrading. Ok for an airport overnight but far away from the centre.

Rooms are a good size and have new furniture and great mattress. Close to restaurants and airport.

No fridge in the room hence no cold water. Only tea provided, no coffee.

very nice room, modern and great amenities

A bit tricky to find. Also there was no one on reception when I arrived and I had to wait a while before someone realised I was there - there was no bell or similar to ring for attention

Comfortable accommodation with exceptional help, not recommended for official business trip.

They don’t have proper invoice for filing business trip expense report.

The room is clean and cozy. The location is so far so good. It is quiet and relax . The staffs are helpful. They read my mind.

nothing!

I stayed here few times already. This property is quiet. Staffs are friendly and helpful. The price is acceptable for me to stay and I can save the budget more KN accommodation.

The room size fit for 2 ppl only.

Very clean and all the furniture was new.Nice staff.

No sign for hotel, hidden behind other building.

Bad

Staff can not confirm my booking I decide to cancel and take the actual priceLead to higher charge

We stayed in this hotel because we had a early flight the next day. Facilities are new, our room was very clean and comfortable. The hotel provides good quality toiletries (shampoo, conditioner, body lotion, body wash, shower cap, comb, razor blade, etc.). Small business hotel style: they also provide hair dryer, bath robes and even loafers. Bed sheets, pillows, bath robes, towels are good quality. TV screen is large, however we could only see Chinese TV channels. Not close to the city center but ideal to have a good rest night before a flight. Airport is 20 minutes away in the morning with tuk tuk.

Overall, all good! If anything, the bathroom is rather small but practical - there is no division between shower and toilet and they are too close to each other, but did not mind to me, still very clean and works. I would say there are not many restaurants or activities nearby - not a touristic zone. Also, we could not pay by card, so make sure you have cash.

Friendly.

Cigarettes smell very strong in most of the rooms.